Some products are not visible after the file import process.

Possible Cause:

The SKU (Stock Keeping Unit) numbers associated with the products might be formatted incorrectly. SKU numbers are unique identifiers that help in managing inventory effectively, and any discrepancies in their format could lead to visibility issues in the imported file.

Solution:
Please review and verify the SKU numbers of the products in question. Ensure that the SKU numbers:

  • Do not contain any special characters (such as &, %, $, @, etc.)
  • Are free from spaces or unnecessary gaps (such as XL 2123, instead use XL2123 or XL-2123)
  • Each product variant has a unique SKU number

Ensuring the SKU numbers comply with the correct format before initiating the import process helps in achieving a more accurate and error-free product listing, enhancing the overall efficiency of inventory management.

For any further assistance or clarification, please feel free to reach out to our support team.